Run every load like
a national carrier.
Automatic customer updates, live tracking, complete documentation, and professional communication — from dispatch through payment. Upload a rate confirmation and the load is ready to run.
Free for 14 days. No credit card. Set up in minutes.
One load. Every update. Everyone informed.
- Automatic customer updates
- Driver communication
- Document verification
- Live shipment tracking
- Billing and payment
Your customers always know what is happening.
Every important load event becomes a clear, professional update branded to your company.
Karapetyan Freight
MC 118427 · USDOT 3159804
Load 2384
Your driver has been assigned
Make your company look bigger than it is.
Customers receive the visibility and communication they expect from the largest national carriers — even when your operation is run by a small team.
- Driver name and phone number
- Driver and truck photos
- Truck number and license plate
- Current location
- Pickup and delivery ETAs
- Time spent at each stop
- Upcoming stops
- Shipment documents
- Live map access
Your brand stays in front of the customer through the entire load.
Job 01·Intake
Drop in a rate con.
Watch it become a load.
Upload any rate confirmation — an old one off your desk is perfect. Tandem reads it with the same engine that runs the product, then hands back a structured, ready-to-dispatch load. Nothing is stored; your document leaves the moment the read is done.
The document
Drag a rate con PDF here
or
PDF, up to 8MB
The load
Your structured load lands here — broker, rate, stops, equipment, and the flags Tandem would raise.
Dispatch over SMS
Tandem texts the driver. The board fills itself.
Status checks, POD chases, delay flags — run over plain SMS and filed on the load the moment the reply lands. Drivers never download anything.
The AI doesn't replace the board — it answers from it.
Documents checked before problems reach accounting.
Every BOL and POD is reviewed against the rate confirmation. It understands common freight exceptions, so your team isn't buried in unnecessary alerts — when something needs attention, the right person is notified with the document attached.
- Pickup and delivery details
- Reference and PO numbers
- Piece counts and weights
- Signatures
- Document completeness
- Appointment requirements
- Accessorial information
- Potential discrepancies
14 checks passed
1 item needs review
Delivery reference differs from the rate con
Review document →
The entire load stays connected.
- 1
Load created
Rate con uploaded or forwarded.
- 2
Driver assigned
Driver details and ETA shared with the customer.
- 3
Pickup tracked
Arrival detected and BOL collected.
- 4
Shipment monitored
Live location, stop activity, updated ETAs.
- 5
Delivery completed
POD collected, verified and shared.
- 6
Customer packet sent
Rate con, BOL, POD and invoice delivered together.
- 7
Payment collected
Direct billing, factoring or connected payment.
Every step updates the load, informs the customer, and prepares the next action automatically.
The whole point
A small team that runs
like a national carrier.
Every load carries the updates, the paperwork, and the polish of a five-hundred-truck operation — from a desk of two.
Customer visibility
Give the customer the answer
before they ask.
Every load gets a private tracking page — a link your customer opens to see live status, ETA, and the signed paperwork. It updates itself as the truck moves, so the check call stops coming in, too.
Load #
L-2048
Dallas Mercantile Co.
From
Chicago, IL
Fri 6:02a
To
Dallas, TX
Fri 2:30p
Next stop Dallas, TX · ETA about 1h 50m
Driver
Marcus
Unit 318
Carrier
Cardinal Freight Lines
MC 884213 · USDOT 2761540
Shipment activity
- Out for deliveryNow
Approaching Dallas, TX
- BOL sharedFri 7:10a
Signed bill of lading
- Departed pickupFri 6:02a
Chicago, IL
- In transitFri 6:02a
Status moved automatically
Documents
Your customers could have this link on the very next load.
Book a demoConsolidation
Three loads. One truck.
One trip.
When freight shares a lane, Tandem pools it onto one driver and weaves the stops into a single route — each load keeps its own customer, rate, and invoice. More freight per truck, fewer deadhead miles, one live trip to watch.
Combined route
- PKansas City, MOL-2061
- PKansas City, MOL-2062
- DSpringfield, MOL-2061
- PSpringfield, MOL-2063
- DJoplin, MOL-2062
- DTulsa, OKL-2063
Member loads · billed separately
Know where every truck stands.
Connect Samsara and other GPS providers for live positions and automatic shipment milestones. Driver profiles carry equipment, current truck, hours-of-service availability, location, and active loads — so pickup and delivery ETAs come from reality, not guesses.
Michael Torres
Live · SamsaraJob 05·Settlement
See the money,
not just the move.
Every load carries its margin and revenue per mile in real time. Tandem catches the detention, the reweigh, and the late appointment before they quietly eat the spread.
Margin · MTD
$184,720
+12.4% vs last
Avg margin / load
$548
+$36
On-time
97.2%
appt-scored
Loads / dispatcher
61
was 22
Margin by lane · MTD
Top 4- Chicago → Dallas$31,42048 loads
- Atlanta → Miami$24,88039 loads
- Denver → Phoenix$18,31027 loads
- Seattle → Boise$12,64021 loads
Margin Tandem defended
- Detention armed3 loads held past appt+$1,240
- Reweigh caughtBOL vs rate con · 2 pallets+$680
- Accessorials billedlumper + tarp, auto-added+$915
Accounts receivable
Outstanding · $4,355 · 1 awaiting POD| Invoice | Customer | Load | Amount | Balance | Status | Collection |
|---|---|---|---|---|---|---|
| INV-1042 | Ironwood Foods | L-2061 | $1,180 | $0 | Paid | Card · collectedDirect |
| INV-1041 | Cedar & Vale | L-2062 | $940 | $940 | Sent | Payment link sentDirect |
| INV-1039 | Granite Peak | L-2055 | $1,260 | $1,260 | Sent | Packet → TAFSFactored |
| INV-1037 | Blue Ridge Produce | L-2050 | $2,310 | $1,155 | Partial | ACH · partialDirect |
| INV-1036 | Bayou Cold Storage | L-2066 | $1,540 | — | Draft | Holding for PODGated |
Tandem drafts the invoice the moment a load delivers — then routes it: a Stripe payment link for direct customers, a document packet to the factoring company for factored ones. No invoice leaves until the POD is in.
See the margin on your own freight, not a demo deck.
Book a demoBuilt around the load — not around data entry.
Traditional TMS software records what your team already did. Tandem helps complete the work:
- It creates the load.
- It informs the driver.
- It updates the customer.
- It collects the documents.
- It verifies the paperwork.
- It prepares the invoice.
Your team steps in when judgment — or a relationship — requires a person.
Our customers take us more seriously now. They get the driver, the truck, the live ETA, and the signed POD without ever asking — we read like the biggest carrier they work with.
Rate con to remittance
Run your next load
through the system.
Upload a rate confirmation and see how the load is created, dispatched, tracked and documented — for freight brokers, 3PLs, and asset carriers running truckload, LTL, reefer, flatbed, and drayage.
- No long implementation.
- No driver app required.
- No change to how customers book freight.