A truck running the highway as dawn breaks over the horizon
Tandem
Dispatch software for brokers · 3PLs · asset carriers

Cover more loads.
Chase a lot less.

Tandem is the TMS for freight brokers, 3PLs, and asset carriers. It turns the rate con into a load, tracks it down the lane, runs the check calls and driver texts, and files the BOL and POD — so one desk covers more freight without dropping a ball. Your team stays on every call that matters.

Plugs into the tools your desk already runs

ClaudeDAT Freight & AnalyticsGoogle Maps PlatformMicrosoft 365QuickBooksRelay PaymentsSamsara

The dispatch tax

Dispatch loses its
day to follow-up.

The freight isn't the hard part. It's the chasing — the calls, the typing, the watching — that quietly caps how many loads one desk can carry.

Repeat check calls

40+/day

Where's my truck, did it deliver, where's the POD — the same questions, every load.

Late surprises

by 4pm

A drifting load surfaces as an angry call, hours after it already fell behind.

Rate cons keyed by hand

20 min ea.

Every tender retyped into the board before anyone can dispatch the freight.

inbox · dispatch desk 9:15 AM

Check calls today

0and counting

before lunch
AF
Acme Foods9:02

Where's my truck on #4471?

BR
BlueRidge Co.9:05

Did 4458 deliver? Need the POD.

MK
Mike · driver9:08

At the dock 40 min, still no door.

AF
Acme Foods9:12

Any update on my truck??

JL
Jordan · carrier9:15

ETA to Dallas on 4471?

Acme Foods is typing
A dispatch floor — three dispatchers working live operations across rows of monitors

Enough chasing

Let Tandem
do the follow-up.

Five jobs eat a dispatcher's day — intake, visibility, exceptions, drivers, settlement. Here is each one, taken off the desk, in the order a load actually moves.

Job 01·Intake

Drop in a rate con.
Watch it become a load.

Upload any rate confirmation — an old one off your desk is perfect. Tandem reads it with the same engine that runs the product, then hands back a structured, ready-to-dispatch load. Nothing is stored; your document leaves the moment the read is done.

The document

Drag a rate con PDF here

or

PDF, up to 8MB

The load

Your structured load lands here — broker, rate, stops, equipment, and the flags Tandem would raise.

An aerial view of a truck on the highway, ringed by the live signals Tandem watches — location, ETA, check calls, documents, POD
Tracking · live

Job 02·Visibility

Know where every load is — without asking.

Tandem watches location, ETA, and dwell on every load at once, and moves the status itself as the truck clears each geofence. The check call stops being a phone call.

  • Geofence check-ins, not phone calls — the status moves when the truck does.
  • A live ETA the moment a load starts to drift, not after it's already late.
  • Dwell and detention flagged at the dock, while you can still do something about it.
Last shift · 98% of loads tracked end to end, zero check calls

Job 03·Exceptions

Every load,
one quiet board.

Healthy loads stay quiet. Only the ones that need a decision rise to the top. Your whole operation on one surface, with Tandem handling the routine follow-up on every row.

Tandem · Operations Live
AllTruckloadLTLReeferFlatbedDrayage
L-2048Reefer

Ironwood Foods

Chicago → Dallas

Marcus R. · 318

In transit
L-2051Flatbed

Cedar & Vale

Denver → Phoenix

A. Boone · 204

Off route
L-2049Truckload

Granite Peak

Seattle → Boise

D. Ortiz · 55

At pickup
L-2047LTL

Redhawk Co.

Atlanta → Miami

J. Pace · 77

Delivered
L-2052Drayage

Sutter Line

Kansas City → Memphis

Unassigned

Booked
Tandem advanced 4 statuses on geofence todayL-2051 drifted 14 mi · raised to Watch 9 loads cleared, none needed a call
A driver checking a load update on his phone at a fuel island
Driver · texting

Job 04·Drivers

Your drivers just text. Tandem does the rest.

No app to download, no portal to log into. Tandem texts the driver for a status or the paperwork, reads the reply, checks it against the tender, and files it on the load.

  • Status and POD requests over plain SMS — drivers reply the way they already do.
  • A photo of the BOL comes back, gets read, and attaches itself to the load.
  • Reminders run on their own until the document is actually in.
No driver app. No portal. Just the number they already have.

Job 05·Settlement

See the money,
not just the move.

Every load carries its margin and revenue per mile in real time. Tandem catches the detention, the reweigh, and the late appointment before they quietly eat the spread.

Tandem · Financials Live

Margin · MTD

$184,720

+12.4% vs last

Avg margin / load

$548

+$36

On-time

97.2%

appt-scored

Loads / dispatcher

61

was 22

Margin by lane · MTD

Top 4
  • Chicago → Dallas$31,420
    48 loads
  • Atlanta → Miami$24,880
    39 loads
  • Denver → Phoenix$18,310
    27 loads
  • Seattle → Boise$12,640
    21 loads

Margin Tandem defended

  • Detention armed3 loads held past appt+$1,240
  • Reweigh caughtBOL vs rate con · 2 pallets+$680
  • Accessorials billedlumper + tarp, auto-added+$915
Recovered this month$2,835

Dispatch stays in control

Tandem handles the follow-up.
Your team makes the calls.

Tandem works beside your current dispatch process — no rip-and-replace. Routine follow-up keeps moving on its own, while every judgment call, money move, and exception stays with your team.

Human approval on the money

Tandem drafts invoices and payment links. Nothing bills, releases, or settles until a dispatcher approves it.

Every action logged

A full audit trail on every load — who did what, when, and what Tandem proposed. No silent changes to your system of record.

Role-based controls

Dispatch, billing, and managers each see and do only what their role allows. Permissions are enforced on the server, not hidden in the UI.

Works beside your stack

Plugs into the load boards, ELDs, mail, and accounting you already run. Tandem adds a layer; it does not replace your operation.

Proof, not promises

Built to be trusted
with the load.

Tandem runs on real freight, on the money path, for brokers and carriers who can't afford a miss. The numbers are what that discipline buys back.

Under 30s

Rate con email to a built, ready-to-dispatch load

98%

Loads tracked end to end without a manual check call

Lanes per dispatcher on the same headcount

24/7

Routine follow-up runs every load, never off shift

SOC 2 Type II99.9% uptimeEvery action loggedRole-based accessNative ELD & load-board integrations
The rate con used to be twenty minutes of typing. Now the load is built before I've finished reading the email, and my team covers freight instead of keying it.
A carrier who runs freight on Tandem, standing by his truck
A carrier who runs freight on Tandem, standing by his truck
A tanker truck running an open desert highway

Rate con to remittance

Bring control to
your next load.

Tandem is the TMS for freight brokers, 3PLs, and asset carriers — truckload, LTL, reefer, flatbed, and drayage. It turns the rate con into a load, tracks the carrier, verifies the BOL, keeps your customer updated, and moves the load toward settlement — with every step logged, and your team in control.