Guides
How freight actually moves.
Plain-English explainers for the people who run the loads — dispatchers, brokers, and carriers. No fluff, no funnel: just how the work works, from the rate con to settlement.
- Fundamentals · 7 minWhat Is a TMS? Transportation Management Systems, ExplainedA transportation management system (TMS) is the software a carrier, broker, or 3PL runs its loads on — from tender to settlement. Here's what a TMS actually does, who needs one, and how to tell a real TMS from a glorified spreadsheet.
- Brokerage · 7 minFreight Broker Software: What a Brokerage Actually NeedsFreight broker software is the system a brokerage runs its loads, carriers, and margin on. Here's what freight broker software has to do — carrier vetting, load building, tracking, and settlement — and which features are just noise.
- Broker TMS · 7 minTMS for Freight Brokers: What a Broker TMS Has to DoA TMS for freight brokers is a transportation management system built around the brokerage workflow — not an asset carrier's trucks. Here's what separates a broker TMS from a generic or carrier-first TMS, and the capabilities that actually matter when you're buying.
- Tech stack · 6 minTransportation Brokerage Software: One System vs. a Stack of ToolsTransportation brokerage software is the backbone a 3PL or brokerage runs on. Here's why most brokerages end up with a stack of disconnected point tools — and what it costs them when the load, the documents, and the money don't live in one place.
- Operations · 8 minFreight Dispatching Explained: What a Dispatcher Actually DoesFreight dispatching is the work of turning a booked load into a delivered, paid load — covering the truck, tracking the move, working exceptions, and chasing paperwork. Here's the dispatcher's real day, job by job.
- Roles · 6 minFreight Broker vs. Dispatcher: The Difference That Decides Who You AreA freight broker and a truck dispatcher both move freight by phone and email, but they sit on opposite sides of the load — and the FMCSA treats them differently. Here's who represents whom, who needs authority, and whether you can be both.
- Documents · 6 minThe Rate Confirmation (Rate Con), ExplainedA rate confirmation is the document that locks in the price and terms of a load between a broker and a carrier. Here's what every field means, why it's legally binding, and the line items that quietly decide whether the load is profitable.
- Accessorials · 6 minDetention in Trucking: What It Is and How to Get Paid for ItDetention is the time a truck waits at a shipper or receiver beyond the free window — and the money owed for that time. Here's how detention works, why most of it goes uncollected, and what it takes to actually get paid.
- Risk · 7 minHow to Prevent Double Brokering (and Spot It Before You're Burned)Double brokering is when a carrier you booked secretly re-brokers your load to another carrier — and it's how brokers end up paying twice or losing the freight. Here's how the scam works and the checks that stop it before the truck is dispatched.
- Buying · 6 minFree Truck Dispatch Software: What It Really Costs Small CarriersFree truck dispatch software looks like a deal when you're running a few trucks — but the real cost shows up in dropped check calls, late invoices, and uncollected detention. Here's what free dispatch software actually does, where it stops, and when a small trucking company should pay.
- Buying · 7 minHow to Choose Freight Broker Software: A Buyer's ChecklistEvery freight broker software vendor demos well. Here's how to cut past the feature list and judge the systems on what actually decides whether a brokerage runs clean — carrier vetting, real tracking, the money path, and what it costs when you outgrow the trial.
